Terms and Conditions Hotel Chasa Nova - Samnaun
Conclusion of contract – deposit
The accommodation contract is concluded by the acceptance of the contracting party’s order by the proprietor.
The proprietor is entitled to conclude the Accommodation Agreement on the condition that the party pays a deposit.
The contracting party is obliged to pay the deposit by the specified date. The costs of the money transaction (e.g. transfer charges) shall be borne by the contractor.
The deposit is a partial payment on the agreed fee.
Start and end of accommodation
The contractual partner shall have the right, unless the proprietor offers a different reference time, to
to move into rented rooms from 16.00 on the agreed day.
The rented rooms are
to be vacated by the contracting party by 10.30 a.m. on the day of departure. The accommodation provider is entitled to charge for an additional day if
the rented rooms are not vacated in due time.
Cancellation of the accommodation contract – cancellation fees
Cancellation by the accommodation provider
If the accommodation contract provides for a deposit and if the deposit was paid by the
the contracting party within the stipulated period, the hotelier may withdraw from the contract without a
resign from the accommodation contract.
If the guest does not appear by 20.00 on the agreed day of arrival, there is no
accommodation obligation, unless a later arrival time has been agreed.
If the contracting party has made a down payment, on the other hand, the accomodiation shall remain available until
12.00 noon of the day following the agreed day of arrival.
No later than 3 months before the agreed date of arrival of the contracting party, the
accommodation contract by the accommodation provider, for objectively justified reasons, unless
unless otherwise agreed, may be terminated by unilateral declaration.
Withdrawal by the contracting party
Up to 3 months before the agreed date of arrival of the guest at the latest, the
accommodation contract without payment of a cancellation fee by unilateral declaration by the
contractual partner to be dissolved. Outside this period, rescission is possible by unilateral
declaration of the contracting party is possible only upon payment of the following cancellation fees:
up to 1 month before the day of arrival 40% of the total arrangement price.
up to 1 week before the day of arrival 70 % of the total arrangement price
in the last week before the arrival date 90 % of the total arrangement price.
Obstructions of the journey
If the contract partner cannot appear at the accommodation establishment on the day of arrival because of
due to unforeseeable extraordinary circumstances (e.g. closed roads etc.) all
travel possibilities are impossible, the contracting party is not obliged to pay the agreed
fee for the days of arrival.
The obligation to pay for the booked stay is revived from the date of arrival,
if the arrival becomes possible again within three days.
Provision of a substitute accommodation
The proprietor may provide the party or the guests with adequate substitute accommodation.
(of the same quality) if this is reasonable for the contractual partner,
especially if the deviation is minor and objectively justified.
A factual justification is given, for example, if the room(s)
has (have) become unusable, guests who have already been accommodated extend their stay, a
overbooking exists or other important operational measures require this step.
Any additional expenses for the substitute accommodation shall be borne by the accommodation provider.
Termination of the accommodation contract – early termination
If the accommodation contract was concluded for a definite period of time, it shall end upon expiry of time.
If the party departs prematurely, the proprietor shall be entitled
to charge the full amount agreed upon. The accommodation provider will deduct what it has saved as a result of the
the non-utilization of his service offer or what he saves through other means.
renting of the ordered rooms. A saving is only present if the
accommodation facility at the time of non-utilization of the services ordered by the guest.
is fully occupied at the time of the non-use of the accomodation ordered by the guest, and the
contractual partner can be rented to additional guests. The burden of proof of the savings shall be borne by the
Place of fulfillment and jurisdiction
Place of performance and place of payment is the registered office of the hotel.
The exclusive place of jurisdiction is the registered office of the hotel
Swiss law applies